Customer Satisfaction Survey 

1. What type of service did you receive from Octo Marine? 1. What type of service did you receive from Octo Marine? Installation and repairs Order of consumables Water Analysis Water Safety Plan Other (please specify)

Other (please specify)

2. How likely is it that you would recommend Octo Marine to a friend or colleague? 2. How likely is it that you would recommend Octo Marine to a friend or colleague? Very Likely Likely Not at all Likely

3. Overall, how satisfied or dissatisfied are you with our company? 3. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied

4. How responsive have we been to your questions or concerns about our products or services? 4. How responsive have we been to your questions or concerns about our products or services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable

5. If your order required shipping, how satisfied were you with this service? 5. If your order required shipping, how satisfied were you with this service? Very satisfied Satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied

6. Are you satisfied with the timeframe in which your order was processed or service carried out? 6. Are you satisfied with the timeframe in which your order was processed or service carried out? Very satisfied Satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify)

Other (please specify)

7. Do you have any other feedback, comments, questions, or concerns?

8. Please add your name, position & the name of the yacht